I had a fantastic first experience with Colonial Toyota's service department. They went above and beyond to ensure my extended warranty would completely cover an expensive repair, and even threw in a free oil change & washed my car. They provided Lyft rides and, when it became evident that my car would be there a few days, a nice loaner. They never tried to upsell me, and everyone I encountered was friendly and professional; communication was quick and courteous. Given that their hourly labor rate is the same as local shops in my neighborhood, I will return there for service whenever possible. Highly recommended!