Reviews Us at Colonial Toyota

Chris Barnes is a helpful and knowledgeable person that was support through my process. He made me feel comfortable with making the decision to trade my old car and gety SUV. Team toyota

JOSÉ RODRIGEZ buen servicio

It was hard to let go of a vehicle I had for 12 years, but I am so excited about my new car. Steven (Sales Associate) was really patient with us during the selection process and Gaby (Finance Manager) was well-informed and engaging. 10/10 recommend!

Nos atendió José Rodríguez muy buen servicio súper recomendado súper amable y sabe hacer su trabajo 👍🏻

If you ever come to colonial Toyota of Milford look for Elijah wonder manager also a man of his word , I highly recommend him to anyone

The service department was great over the years. You were treated with attention and concern. However things have changed ever since the expansion. Now it's 3hours+ just for a tire rotation and oil change. Last visit was even worse. Used to get a free car wash, not this time. Looked at my tires and the dirt around the wheel lugs was undisturbed. So not sure the tires were actually rotated. Not sure what else was not done. Staff was dismissive. I'm sure they don't care, but I won't be going bad. Too bad. Update 5/15/25 On January 17th, Sarah Crabtree called me to offer a complimentary oil change and tire rotation in order to win my trust in there service dept. I accepted the offer. Called to set up service for free oil change and tire rotation . First off, I have to wait a month for the service. Ok fine whatever. BUT they have no record of the free service offer and that I would have to plead my case when I come in. FORGET IT!!! I'm done with this outfit once and for all. They've become totally unhinged. Goodbye Crabtree.

David, my service advisor at Toyota, was absolutely exceptional. From the moment I arrived, he was professional, knowledgeable, and genuinely attentive to my concerns. He kept me informed throughout the entire process and made sure everything was handled efficiently and correctly. It’s rare to find someone so committed to excellent customer service—this experience truly exceeded my expectations. Highly recommend David to anyone looking for top-notch service!

Do me a favor and please just go in and ask for Jav! From start to finish, Javier made the whole process feel seamless. He was patient, real, and made sure I felt good about every step. I didn’t even want a red car at first, but now Cherry’s mine and I couldn’t be more grateful. ❤️

Colonial Toyota has not returned my deposit despite multiple times requesting it to be returned. They were upset I found a better deal elsewhere and are now holding my money hostage showing their lack of business integrity.

I recently had the pleasure of working with Javier Peters at Colonial Toyota, and I can't recommend him enough! From the moment we arrived, he was incredibly patient and attentive, ensuring we felt comfortable throughout the process. Javier took the time to walk us through all the features of the truck we were interested in, explaining everything in detail during the test drive. His knowledge and passion for the vehicles made a huge difference in our decision-making. Thanks to Javier, the entire car-buying experience was smooth and enjoyable. He truly cares about his customers and goes above and beyond to help them find the right vehicle. If you’re looking for someone you can trust and who will make your car-buying journey a breeze, Javier is the one to see! Thank you, Javier!

Elijah and Luc were very helpful and knowledgeable. Great experience!

They still 2000 dollars front me please don't lose your money bye car there never going to work you can't return the car you will be lose money

Had a great experience purchasing a vehicle at Colonial Toyota. Jose was very attentive and made the process go smoothly.

Dave is the best. We got everything done same day really happy with my service at Toyota. Highly recommend!!!

I had a great experience at Colonial Toyota in Milford! Jose Rodriguez helped me out and was extremely nice, down to earth, and helpful throughout the entire process. He truly went the extra mile to make everything easy and stress-free. He answered all my questions and made the whole experience smooth. I’m really happy with how everything went. Thank you, Jose!

Colonial Toyota Milford was great dealer, great staff. Tereza was very professional and explained everything detail by detail and ask me if I was comfortable with my choice,very recommend. Thank you Tereza. Also Gaby morales from financial was also great and professional gave me all the answers, they work together to find me what I was looking for. Thank you guys for treating me like family.

Lease amount of negotiations but they made it work