My wife and I met with Frank to look into leasing a new car. Though we knew which model we wanted, Frank worked with us in the most respectful manner, from selecting the color, thru getting an acceptable price, thru financing, and finally thru the delivery process. We both would definitely rate this as the best experience we have ever had with any car dealership, by far. We felt absolutely no pressure what so ever. We were given the time we required to make the decision that was right for us.